Billing & Tokens FAQ
Written By Sam van Hees
Last updated Over 1 year ago
What’s included in the Free Plan?
What’s included in the Free Plan?
The Free Plan includes:
250,000 tokens per month
Tokens reset every 30 days
No rollover — unused tokens do not carry over to the next month
With which plan can I connect my Shopify store?
With which plan can I connect my Shopify store?
You can connect your Shopify store starting from the Copper plan.
The Copper tier allows you to connect 1 Shopify store.
Higher plans let you connect multiple stores.
Do tokens roll over month to month?
Do tokens roll over month to month?
Tokens included in your subscription plan (Free or paid) do not roll over.
Top-up tokens (one-time purchases) do roll over and remain available until used.
Can I buy more tokens without upgrading my plan?
Can I buy more tokens without upgrading my plan?
Yes! You can purchase a one-time token top-up:
$30 gives you 5 million tokens
These tokens never expire and roll over month to month
What happens if I run out of tokens on a paid plan?
What happens if I run out of tokens on a paid plan?
If you run out of tokens, you have two options:
Upgrade your plan for more included tokens and Shopify store connections
Buy a one-time top-up for additional tokens without changing your plan